Any member of the public may file a complaint about the policies of or the
services provided by the Windsor Police Service or about the conduct of
a police officer employed by the Windsor Police Service.
Info About the Public Complaints Process - Sept 2013.pdf
The Office of the Independent Police Review Director (OIPRD) is an arms-length agency of the Ontario Ministry of the Attorney General, staffed entirely by civilians. This means the decisions by the OIPRD are independent from the Ontario government, the police and the community.
The OIPRD is responsible for receiving, overseeing, monitoring and dealing with all public complaints against the police in Ontario.
The OIPRD’s goal is to provide an independent, transparent, accessible and effective oversight system that will build confidence and trust in the public complaints process.
How to make a complaint:
1. Go to www.OIPRD.on.ca
2. under "FILE A COMPLAINT", click "Start Here"
3. Then “Click Here to File a Complaint”
4.. You can file your public complaint with the OIPRD by fax, on the OIPRD website, in person, by mailing in the signed form or at any municipal, regional or provincial police station in Ontario
If you require assistance or would like to speak to the Windsor Police Service, Professional Standards Branch about your concerns regarding the policies of or the services provided by the Windsor Police Service or about the conduct of a Windsor Police Officer, you can call the office at (226) 674-1360.
You may attend in our office in person at: 2nd floor- 250 Windsor Avenue.