Occurrence Confirmation Requests

GENERAL INQUIRIES:

519-255-6700, extension 4129

 

Monday through Friday, 8:00 a.m. through 4:00 p.m.,

Closed: Weekends and all holidays.

LAST REQUEST PROCESSED IN PERSON AT 3:45 PM

 

All Requests for Motor Vehicle Accident Reports and Driver Witness Statements are now processed by the Windsor Police Service – Information Services located in Windsor Police Headquarters at Goyeau and Chatham St.

 

 

Insurance confirmation requests are generally meant to confirm the contents of a police occurrence report, for the purpose of settling insurance claims.  Typically, these reports pertain to theft, loss or damage to property, break and enter to residence or commercial property, mischief, fraudulent use of identification or credit cards, etc.

 

**For all other occurrence reports, such as domestic violence, child custody, assault, landlord/tenant, etc. please refer to the Municipal Freedom of Information and Protection of Privacy legislation and application form.

 

Requests for Occurrence Confirmation​ or Motor Vehicle Collision requests can be made through the mail by Insurance Companies, or at the Information Services reception counter in person.  All requests must be accompanied by the appropriate payment.

 

Insurance Companies may request an Occurrence Confirmation letter or Motor Vehicle Collision Report​ by mail.  The request must be made in writing, and be accompanied by a company cheque, made payable to the City of Windsor, in the amount of $60.00

 

In order for an insurance company to be entitled to a confirmation letter or report, there must be a connection between their insured and a person named in the occurrence report. 

 

Individuals must attend the Information Services reception counter in person, with two pieces of identification.  The cashier/receptionist will complete the request form, accept the appropriate payment (Cash/Credit/Debit), and provide the individual with a receipt.

 

The individual making the request must be named as an individual within the occurrence report in order to receive a confirmation letter/report.  If an individual is making a request on behalf of a company, proof of employment with the company is required. 

 

In circumstances where an individual cannot physically attend Windsor Police Service headquarters due to distance, requests can be received through the mail.  A written letter of request, providing full details of the occurrence is required.  A certified cheque or money order, payable to the City of Windsor, in the amount of $60.00 must accompany the letter of request.

 

We are unable to accept faxed requests for Insurance Confirmation Requests, as payment must be accompanied with each request.

 

Every attempt is made to process these types of requests within two weeks of receipt of the request.  You will receive the information by way of mail.

 

Requests for copies of police reports regarding lost or stolen passports are normally processed while you wait.  The normal processing fee of $60.00 applies.

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