Information Services is located in the lobby area of Headquarters - 150 Goyeau St.
Counter Service hours: 8:00 a.m. - 4:00 p.m. - Monday through Friday
Closed: Weekends and all holidays
General Inquiries: 519 255-6700 extension: 4129
Payment method: CASH - DEBIT/CREDIT (VISA/MASTERCARD)
Click here to see our FEES
FORMS & INSTRUCTIONS: Click on the applicable links (Adobe Reader required). We have NEW forms as of November 2018!! Please ensure you are using the updated forms. Print out the forms required from the menu on the left, and attend Information Services in person with 2 forms of acceptable identification (click here to see our updated list).
*Forms are also available at the Information Services Reception Counter - We have NEW forms as of November 2018!!